Trustworthy Technology.
Uncompromised Security.
We build our software on a foundation of strict security standards and verifiable compliance to protect your data and your reputation.
Our Security and Compliance Commitments
We adhere to the highest international and federal standards to ensure your data is safe and regulated.
We maintain full ISO/IEC 27001 compliance, demonstrating a globally recognized framework for managing and protecting sensitive information, including personnel data, intellectual property, and financial records.
Our Commercial Off-The-Shelf (COTS) solution meets CMMC 2.0 Level 1requirements, adhering to the foundational cybersecurity standards needed to protect Federal Contract Information (FCI).
We are fully HIPAA compliant, meaning we have the necessary administrative, physical, and technical safeguards in place to protect Protected Health Information (PHI) for healthcare clients.
Frequently Asked Questions
Despite all reasonable efforts to create code that is error-free, third parties may discover vulnerabilities in software produced by ThetaCore. Our policy is to encourage the confidential reporting of such vulnerabilities to our development team so that they may be examined and, if necessary, corrected. Bugs/vulnerabilities can be reported to ThetaCore by sending an e-mail to itservicedesk@thetacore.com
We love to receive suggestions and welcome user feedback. Please e-mail itservicedesk@thetacore.com to share your experiences and suggestions.
We are committed to building fair and ethical AI by proactively working to reduce bias throughout the entire model lifecycle. This process starts with diverse, representative datasets that are rigorously audited against industry standard fairness metrics. We continuously test and refine our models to address potential biases to ensure equitable performance.
ThetaCore is based in the United States and has no overseas ownership interest. Software development and cloud servers are all hosted within the United States.
No, ThetaCore takes your privacy very seriously. We do not sell data to third parties. ThetaCore may share de-identified aggregate data with strategic partners to enhance the overall user experience, but we go to great lengths to protect it.
At ThetaCore, we are committed to safeguarding your privacy and ensuring the security of your data. Your information is processed in accordance with our Privacy Policy, which details what data we collect, how it’s used, and your rights as a user. By using our services, you also agree to follow our User Agreement, which outlines acceptable use and your responsibilities, such as keeping your login credentials secure and complying with all applicable laws. We encourage you to review both documents regularly to stay informed about your rights and obligations.
- Login to your Connect™ account.
- Go to your Profile or Account Settings.
- Click on “Account”
- Scroll to the bottom and click “Delete Account.”
- Follow the on-screen instructions to confirm your choice.
Contact ThetaCore support by sending an e-mail to support@thetacore.com, or by calling 1-888-362-9712 ext. 2 (Monday-Friday between 9am-5pm MST).